Privacy Policy

This Privacy Policy describes how Pick-Me Up (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our site or otherwise communicate with us regarding the Site (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

Information We Collect Directly from You

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and security questions.
• Customer support information including communications you send us through the Services.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"), including device information, browser information, network connection details, your IP address, and other information regarding your interaction with the Services.

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, manage your account, and arrange shipping.
• Marketing and Advertising: To send marketing communications and show relevant advertisements.
• Security and Fraud Prevention: To detect and take action regarding possible fraudulent or illegal activity.
• Service Improvement: To provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site to power and improve our Site and Services, run analytics, and better understand user interaction. Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser controls.

How We Disclose Personal Information

We may disclose your personal information to:

• Vendors or third parties who perform services on our behalf (e.g., payment processing, data analytics, fulfillment and shipping).
• Business and marketing partners to provide services and advertise to you.
• Affiliates or within our corporate group.
• Legal authorities when required by applicable law.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. We do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Your Rights

Depending on where you live, you may have the right to:

• Access / Know: Request access to personal information we hold about you.
• Delete: Request that we delete personal information we maintain about you.
• Correct: Request that we correct inaccurate personal information.
• Portability: Receive a copy of your personal information.
• Restrict Processing: Ask us to stop or restrict our processing of personal information.
• Withdraw Consent: Withdraw consent where we rely on it to process your information.

International Users

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at info@pickmeupsnacks.ca